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Customer engagement Stories - Page 56

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Customer engagement stories

ONGO appoints Aye Myat Khine as CEO
Customer Experience

ONGO appoints Aye Myat Khine as CEO

Amy Myat Khine appointed as CEO of ONGO, the largest digital payment platform for businesses in Myanmar, succeeding Allen Gilstrap.

By Zach Thompson • 2 min read • Fri, 16th Sep 2022
Yubico appoints Selina Goh & Derix Suartyo as ASEAN regional sales director & ASEAN solutions engineering lead
Digital Transformation

Yubico appoints Selina Goh & Derix Suartyo as ASEAN regional sales director & ASEAN solutions engineering lead

Yubico hires Selina Goh and Derix Suartyo in roles to support strategic growth in APAC; both bring extensive experience in cybersecurity and IT infrastructure.

By Zach Thompson • 2 min read • Fri, 29th Jul 2022
Microsoft appoints Nicole Dezen as chief partner officer & global partner solutions corporate vice president
Customer Experience

Microsoft appoints Nicole Dezen as chief partner officer & global partner solutions corporate vice president

Microsoft appoints Nicole Dezen as chief partner officer & global partner solutions corporate VP to unlock growth and innovation with partners worldwide.

By Zach Thompson • 1 min read • Fri, 22nd Jul 2022
Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president
Customer Experience

Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president

Twilio has appointed Nicholas Kontopoulos as Asia Pacific and Japan marketing VP to enhance regional business growth and be an innovative leader.

By Zach Thompson • 2 min read • Fri, 3rd Jun 2022
Confluent appoints Gavin Jones as Australia & New Zealand sales vice president
Data Analytics

Confluent appoints Gavin Jones as Australia & New Zealand sales vice president

Confluent has appointed Gavin Jones as Australia and New Zealand sales VP, tasked with growing the company's presence in the region.

By Zach Thompson • 2 min read • Fri, 27th May 2022
Twilio appoints Reeny Sondhi & Amy Holcroft as chief digital officer & chief privacy officer
Data Analytics

Twilio appoints Reeny Sondhi & Amy Holcroft as chief digital officer & chief privacy officer

Twilio hires chief digital officer and chief privacy officer to protect customers' digital rights and privacy in an increasingly digitized world.

By Zach Thompson • 2 min read • Fri, 6th May 2022
Flintfox appoints Chris Dieringer as Chief Customer Officer
Digital Transformation

Flintfox appoints Chris Dieringer as Chief Customer Officer

Microsoft industry veteran Chris Dieringer becomes Chief Customer Officer to oversee customer experience at Flintfox.

By Zach Thompson • 1 min read • Fri, 1st Apr 2022
Research finds more than half of APAC consumers think customer service is an afterthought
Customer Relationship Management

Research finds more than half of APAC consumers think customer service is an afterthought

Zendesk's annual research has uncovered a gap between consumer expectations and company actions regarding customer service.

By Ryan Morris-Reade • 3 min read • Thu, 20th Jan 2022
ActiveCampaign automates sales engagement into customer lifecycle
Customer Experience

ActiveCampaign automates sales engagement into customer lifecycle

ActiveCampaign launches sales engagement solution to enable businesses of all sizes to grow by unifying sales and marketing data.

By Staff Writer • 3 min read • Mon, 8th Nov 2021
How card-linked loyalty programs will take eCommerce to the next level
Customer Relationship Management

How card-linked loyalty programs will take eCommerce to the next level

A card-linked loyalty program can help retailers and service providers take their eCommerce to the next level in several ways.

By Cary Lockwood • 3 min read • Thu, 14th Oct 2021
Genesys looks to humanise customer experiences with latest release
Customer Relationship Management

Genesys looks to humanise customer experiences with latest release

Genesys launches eLearning program BeyondCX to help contact centre staff improve empathy skills and deliver personalised experiences.

By Catherine Knowles • 3 min read • Fri, 8th Oct 2021
The foundations of a modern data-driven organisation: Obtaining a clear view of the customer
Customer Relationship Management

The foundations of a modern data-driven organisation: Obtaining a clear view of the customer

The key to understanding customers lies in listening to them and connecting through various communication channels, says expert.

By Daniel Hand • 3 min read • Wed, 6th Oct 2021
Video: 10 Minute IT Jams - Who is dotdigital?
Data Analytics

Video: 10 Minute IT Jams - Who is dotdigital?

dotdigital is a marketing technology company, specialising in marketing automation, email and customer engagement services.

By Nick Forrester • 5 min read • Wed, 6th Oct 2021
The importance of anticipatory design in mobile banking
Customer Relationship Management

The importance of anticipatory design in mobile banking

Applying technology allows banks to anticipate their customer needs, create value and exceed customer expectations.

By Adam Flesch • 4 min read • Fri, 1st Oct 2021

Stories from Other Regions

Customer engagement stories

Tourwriter appoints Lisa Gardiner as Head of Growth
Customer Experience

Tourwriter appoints Lisa Gardiner as Head of Growth

Tourwriter, a technology company in travel, has announced the appointment of Lisa Gardiner as its new growth head.

By Zach Thompson • 1 min read • Fri, 12th Aug 2022
Tranxactor Group to build customer loyalty with Oracle
Customer Experience

Tranxactor Group to build customer loyalty with Oracle

Tranxactor selects Oracle Cloud Infrastructure to offer immersive customer engagement and loyalty programs to brands.

By Zach Thompson • 3 min read • Thu, 28th Jul 2022
Colt Technology Services appoints Katsuya Oe as Asia sales vice president
Customer Experience

Colt Technology Services appoints Katsuya Oe as Asia sales vice president

Katsuya Oe appointed as Colt's Asia sales VP to lead enterprise sales in Japan and strategic alliances in Hong Kong and Singapore.

By Zach Thompson • 2 min read • Fri, 1st Jul 2022
Twilio appoints Reeny Sondhi as Chief digital officer
Data Analytics

Twilio appoints Reeny Sondhi as Chief digital officer

Twilio has hired Reeny Sondhi as Chief Digital Officer and Amy Holcroft as Chief Privacy Officer to focus on customer engagement and privacy.

By Zach Thompson • 2 min read • Fri, 6th May 2022