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Mphasis raised its CRISIL Core ESG Rating to 73 in FY26 from 69 the previous year.
The Indian technology company also increased its overall CRISIL ESG Rating to 67 from 64, with gains in the environmental and social categories. The latest figures point to measurable changes in energy sourcing, workforce composition and operational controls.
Renewable energy made up about 58% of Mphasis' total energy mix in FY26, up from 55% a year earlier. Gender diversity across its workforce reached about 35% during the same period.
Mphasis also reported zero data breaches and no stakeholder complaints from customers and value-chain partners in FY26. Those indicators contributed to the improved assessment.
ESG metrics
Environmental performance is facing closer scrutiny across the technology sector as data centres, office estates and supply chains come under pressure to cut emissions and use resources more efficiently. Social measures, including hiring, retention and workforce development, have also moved higher up the agenda for investors and ratings agencies.
Mphasis linked its latest rating improvement to progress in environmental sustainability, employee development, data security and governance. It said the result reflects efforts to embed ESG measures into day-to-day operations rather than treat them as a separate reporting exercise.
The company has set climate targets for 2035 and a net-zero goal for 2050. It also reports climate performance to CDP, aligns sustainability reporting with GRI Universal Standards and tracks its contribution to the UN Sustainable Development Goals.
That work has also brought external recognition. Mphasis recently received an EcoVadis Silver Medal, placing it among the top 15% of companies assessed globally, and it has been included in the S&P Global DJSI and Sustainability Yearbook.
Industry pressure
Technology companies face growing demands from clients, investors and regulators to show how environmental and social targets are being put into practice. External agency ratings have become one of the most visible ways for the sector to benchmark progress, although methodologies and weightings vary widely.
In that context, an increase in a core ESG rating can matter beyond disclosure. It can influence procurement discussions, investor perception and a company's standing in markets where clients increasingly ask suppliers to provide emissions data, governance standards and workforce policies.
Mphasis, which serves enterprise customers, has placed particular emphasis on controls around trust and risk management. Its reported absence of data breaches and stakeholder complaints in FY26 stands out at a time when cyber incidents and supplier accountability are central concerns for corporate buyers.
Workforce measures remain another closely watched area. The reported gender diversity level of about 35% suggests gradual movement in an industry that has long faced pressure to improve representation, especially in technical and leadership roles.
A brief statement accompanied the updated rating.
"We believe responsible growth is fundamental to building a resilient, future-ready organisation. The improvement in our rating to 73 reflects our continued progress and the importance we place on responsible business practices. We recognize our responsibility to drive social, economic, and environmental sustainability across everything we do while holding ourselves to the highest standards of corporate governance," said Deepa Nagraj, Senior Vice President & Global Head - ESG, Sparkle Innovation Ecosystem, and Communications, Mphasis.
The latest CRISIL scores provide a fresh data point on how Mphasis is performing against its stated ESG objectives, with higher marks supported by a larger share of renewable energy, a more diverse workforce and clean records on data breaches and stakeholder complaints.