DataCentreNews India - Specialist news for cloud & data centre decision-makers

Stories by Staff - Page 9

Cwallace 1

Offshoring call centres and empowering women

Wed, 9th Dec 2009
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uc
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yahoo
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contact centre
Catriona Wallace champions offshoring at the CCiNZ conference, highlighting its empowerment of women in developing nations.
Facebook2

Privacy improvements at Facebook

Fri, 4th Dec 2009
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facebook
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open letter
As it announced that it now has more than 350 million members, leading social network Facebook also told users it was improving its privacy standards.
Baptism

Baptism by fire

Tue, 1st Dec 2009
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uc
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contact centre
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vodafone
2degrees faces customer service baptism of fire, struggling with unexpected call surge but seizing the chance to bond with users.
Ice

Getting warmer?

Tue, 1st Dec 2009
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clean technologies
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climate change
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global warming
On December 7th, representatives of 192 countries will meet in Copenhagen to try to reach consensus on climate change.
Shifting

Shifting a Kiwi institution offshore

Tue, 1st Dec 2009
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uc
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contact centre
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palm
Yellow has shifted its 018 directory assistance service from Palmerston North to Manila, driven by declining call volumes and cost efficiencies.
Fallback

The Pacific Rim Roamer

Sun, 1st Nov 2009
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uc
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vodafone
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tablets
The Pacific Rim Roamer dodges high mobile roaming costs, opting for local wi-fi in Asia-Pacific's patchy coverage zones.
Johnbock

We just happened to be in the neighbourhood

Sun, 1st Nov 2009
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partner programmes
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history
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corruption
Doing business in Asia can be challenging, but with careful preparation and perseverance, it can be a rewarding venture.
Gettyimages 154926864

Unite and conquer

Thu, 1st Oct 2009
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uc
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partner programmes
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collaboration
Businesses pivot to strategic collaborations, promising access to new markets and customers, in a transformative shift from traditional alliances.
Asia

Offshoring - get used to it New Zealand

Tue, 8th Sep 2009
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uc
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contact centre
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nato
Controversial stance on offshoring by Wallace at CCiNZ stirs debate, claiming it is time NZ embraces the economic benefits and moves past protectionism.
Cut down on the human time

Cut down on the human time

Mon, 1st Jun 2009
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uc
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zeacom
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contact centre
Contact centre managers in New Zealand are turning to automation to reduce costs and improve customer service.
Fallback

An economic stimulus package?

Mon, 1st Jun 2009
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healthtech
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ict
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economic downturn
Spending on stimulus packages alone may not be enough to improve the lives of New Zealanders amidst the economic downturn. Innovation is key.
Fallback

Empire Total War

Wed, 1st Apr 2009
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gaming
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digital entertainment
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technology gifts
Empire: Total War is the fifth game in the Total War series, which began with Creative Assembly's original Shogun: Total War just over nine years ago.
Fallback

Millennial means business

Sun, 1st Mar 2009
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uc
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cx
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martech
Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.
Fallback

Top techs for economic downturn

Sun, 1st Feb 2009
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clean technologies
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avaya
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sustainability
Firms adapt IT budgets amidst recession, betting on tech like Unified Communications to propel efficiency without hefty initial costs.
Fallback

LEGO: Indiana Jones

Tue, 1st Jul 2008
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gaming
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digital entertainment
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technology gifts
Fans of the LEGO series of games will be thrilled with the new addition to the franchise — LEGO: Indiana  Jones.
Gettyimages 1212887483

Lost: Via Domus – PS3

Thu, 1st May 2008
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gaming
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digital entertainment
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game review
'Lost: Via Domus' game fails to captivate, offering a lacklustre tie-in for fans with stilted dialogue and average gameplay.
Fallback

Is 3Com back?

Sat, 1st Dec 2007
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renaissance
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d-link
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ingram micro
Few vendors come back from the double whammy of disastrous lack of innovation and a period of channel disenfranchisement.
Fallback

Lara Croft Tomb Raider: Anniversary – PS2

Sat, 1st Sep 2007
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gaming
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digital entertainment
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technology gifts
Lara Croft marks 10 years with a stunning PS2 remake, blending classic adventure with modern tech. #TombRaiderAnniversary invites nostalgia and challenge.
Fallback

Shadow Hearts: From the New World - PS2

Wed, 1st Aug 2007
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gaming
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digital entertainment
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technology gifts
Single player RPGs are a dying breed in the day and age of online gaming but developers seem determined to ride the PS2 till the wheels fall off.
Fallback

Fracture is coming

Fri, 1st Jun 2007
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gaming
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digital entertainment
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technology gifts
The new game from Activision and Day 1 Studios called 'Fracture' is on its way for Xbox 360 and PlayStation 3 consoles.