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Virtual Assistant Stories - Page 2

Indian Stories

Virtual Assistant stories

DRA launches Chennai's first AI home sales assistant
Customer Relationship Management

DRA launches Chennai's first AI home sales assistant

DRA launches Chennai's first multi-lingual AI home sales assistant, giving buyers instant project details and scheduling site visits.

By Catherine Knowles • 4 min read • Mon, 9th Mar 2026

Global Stories

Virtual Assistant stories

Xero launches AI-native operating system for small firms
Digital Transformation

Xero launches AI-native operating system for small firms

The new platform aims to cut routine bookkeeping for small firms by automating payments, reconciliation and tax prep while keeping users in control.

By Karen Joy Bacudo • 3 min read • Mon, 20th Apr 2026
Workday unveils Sana, an AI hub for HR, finance & apps
Digital Transformation

Workday unveils Sana, an AI hub for HR, finance & apps

Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.

By Mark Tarre • 5 min read • Wed, 18th Mar 2026
RingCentral unveils AIR Pro no-code AI contact agents
Unified Communications

RingCentral unveils AIR Pro no-code AI contact agents

RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.

By Mark Tarre • 3 min read • Wed, 11th Mar 2026
Finastra unveils AI tool to speed up bank payments ops
Fintech

Finastra unveils AI tool to speed up bank payments ops

Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.

By Kaleah Salmon • 4 min read • Mon, 9th Mar 2026
TechnologyOne unveils AI Guide for councils, students
Software-as-a-Service

TechnologyOne unveils AI Guide for councils, students

TechnologyOne launches Guide, an AI assistant to streamline council services and student support across Australia and New Zealand.

By Sean Mitchell • 3 min read • Thu, 26th Feb 2026
Samsung brings Perplexity to Galaxy with multi-agent AI
Partner Programmes

Samsung brings Perplexity to Galaxy with multi-agent AI

Samsung is adding Perplexity as a system-level agent on upcoming Galaxy flagships, deepening its shift to a multi-assistant AI strategy.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Feb 2026
RingCentral taps OpenAI to power live AI voice calls
Unified Communications

RingCentral taps OpenAI to power live AI voice calls

RingCentral integrates OpenAI's GPT-5.2 to power live AI voice calls, launching new assistants to support customers and employees in real time.

By Catherine Knowles • 3 min read • Fri, 20th Feb 2026
Virtual Spotter grows in US with lean direct debit model
Fintech

Virtual Spotter grows in US with lean direct debit model

Virtual Spotter makes US its biggest market as lean direct debit model cuts gym admin by 65 hours and AUD $1.4k a month per client.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026

Stories from Other Regions

Virtual Assistant stories

TAL expands Microsoft deal in biggest tech pact yet
Unified Communications

TAL expands Microsoft deal in biggest tech pact yet

The insurer will use cloud and AI tools to cut claims admin and speed up customer service under a five-year agreement with Microsoft.

By Mark Tarre • 4 min read • Wed, 22nd Apr 2026
TCL launches QLED TVs in UK with Google TV & Fire TV
Gaming

TCL launches QLED TVs in UK with Google TV & Fire TV

British shoppers can now buy TCL's new QLED line-up from GBP £379, with models spanning Google TV, Fire TV and a 98in screen.

By Kaleah Salmon • 4 min read • Thu, 16th Apr 2026
Google expands Search Live to New Zealand in AI Mode
Biometrics

Google expands Search Live to New Zealand in AI Mode

Kiwis can now use voice and camera prompts in Google’s AI search tool, which is rolling out across more than 200 countries and territories.

By Sean Mitchell • 2 min read • Fri, 27th Mar 2026
Clarence Medical Centre launches multilingual AI assistant
Digital Transformation

Clarence Medical Centre launches multilingual AI assistant

Clarence Medical Centre in Wales has launched a multilingual AI assistant to ease admin pressure and streamline patient registration online.

By Kaleah Salmon • 4 min read • Wed, 25th Mar 2026
Hiswai launches Zuno AI chat to power smarter websites
Document Management

Hiswai launches Zuno AI chat to power smarter websites

Vancouver-based Hiswai has launched Zuno, an AI chat layer that turns corporate websites into conversational, data-rich customer hubs.

By Sean Mitchell • 4 min read • Sat, 7th Mar 2026
Telstra profit climbs as AI rollout deepens job cuts
Digital Transformation

Telstra profit climbs as AI rollout deepens job cuts

Telstra profit rises 8.1% to AUD $1.2 billion as AI-driven efficiency deepens job cuts and reshapes its troubled enterprise division.

By Karen Joy Bacudo • 3 min read • Fri, 20th Feb 2026
Keyloop launches Kara AI to transform dealer support
Unified Communications

Keyloop launches Kara AI to transform dealer support

Keyloop introduces Kara, an AI assistant in its Customer Hub, to handle routine dealer support queries and free staff for complex cases.

By Kaleah Salmon • 3 min read • Thu, 19th Feb 2026
Sony debuts new WH-1000XM6 colourway, noise-cancelling buds
Digital Entertainment

Sony debuts new WH-1000XM6 colourway, noise-cancelling buds

Sony launches WF-1000XM6 noise-cancelling buds and Sand Pink WH-1000XM6 in Australia, priced at AUD $499.95 and AUD $699.95.

By Melania Watson • 4 min read • Fri, 13th Feb 2026