User experience (UX) stories
Banks face outages costing USD $1.8 million an hour as New Relic says AI-driven observability becomes vital for risk, CX and resilience.
Betsson adopts Group-IB's real-time fraud tech to counter rising account takeovers, bonus abuse and payment scams across its platforms.
Wise forecasts five shifts to speed up cross-border payments by 2026, as new rules, tech links and customer demands reshape the market.
New Zealand design leader Dave Clark dies; agency bearing his name says leadership and ownership stay unchanged under co-founders.
Google has unveiled Disco, a Labs testbed debuting GenTabs, an AI tool that turns browsing activity and prompts into web apps.
OpenAI rolls out USD $8-a-month ChatGPT Go across the US and prepares to trial clearly labelled ads for free and Go users.
WiseTech pledges AUD $8.7 million to keep Grok Academy's coding platform free for every school and student in Australia and New Zealand.
Bolt Insights predicts AI-driven, real-time insight, dynamic personas and a new strategist role for researchers will redefine the sector by 2026.
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
Xero launches AI analytics across its platform, giving small firms dashboards, forecasts and scorecards once reserved for larger rivals.
KTC and Consult Red unveil AI Media Station, a Qualcomm-powered proof-of-concept bringing private edge AI control to living room media hubs.
GlobalLogic hires LuJean Smith as CMO to sharpen global brand, push VelocityAI and align with Hitachi's Inspire 2027 growth strategy.
Walmart to embed shopping in Google's Gemini app, letting users browse and buy Walmart and Sam's Club items directly via AI chats.
Worldline and YouLend launch Cash Advance in Belgium and the Netherlands, offering SMEs embedded card-based funding of up to EUR €250,000.
UK shoppers spent a record GBP £26.9bn online over Christmas 2025, as mobile purchases surged and AI-driven referrals leapt from 2024.
Binance restores AUD bank transfers and PayID deposits for all Australian users, easing fiat access after months of card-only funding.
BT will equip 23,000 easyJet crew and ground devices with eSIM connectivity across 35 countries and 150-plus European airports.
Outdoor Outlook launches in New Zealand, giving trampers and other outdoor lovers personalised, colour-coded weather-based activity tips.
For Purpose Aged Care backs Acredia in an AI-driven rebuild of its aged care software platform, aiming to modernise systems nationwide.
Huawei kit swap-out blamed as London's 5G speeds and reliability fall behind Glasgow and other UK cities, new analysis suggests.