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User experience (UX) Stories - Page 4

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User experience (UX) stories

Spotify adds audiobook playlists & conversational search
Artificial Intelligence

Spotify adds audiobook playlists & conversational search

Audiobook listeners in seven markets can now ask Spotify for playlists and next-in-series picks, reducing search time between titles.

By Mark Tarre • 4 min read • This month
Australian agencies win Shopify Build Award for Lioness
Digital Transformation

Australian agencies win Shopify Build Award for Lioness

The win highlights how a wholesale-first fashion brand has turned online sales into a global growth engine, shipping to 95 countries.

By Mark Tarre • 5 min read • This month
Tech Mahindra unveils TechM Ting sonic brand identity
Digital Transformation

Tech Mahindra unveils TechM Ting sonic brand identity

The new audio mark is set to run across offices, apps and customer touchpoints as Tech Mahindra standardises its global brand image.

By Mark Tarre • 3 min read • This month
Google Cloud launches device platform for app testing
Software-as-a-Service

Google Cloud launches device platform for app testing

The pay-per-minute service could cut testing costs for teams that need to check apps across many handset types and screen sizes.

By Sean Mitchell • 4 min read • This month
Citrix adds managed observability & developer services
Software-as-a-Service

Citrix adds managed observability & developer services

Enterprises can now monitor workspace telemetry and spin up secure cloud development environments without adding more infrastructure to run.

By Joseph Gabriel Lagonsin • 4 min read • This month
Bir launches AI payment assistant in Azerbaijan's m10
Digital Transformation

Bir launches AI payment assistant in Azerbaijan's m10

The chat-based tool aims to cut the steps between opening m10 and paying bills, as digital payments gain ground in Azerbaijan.

By Sofiah Nichole Salivio • 4 min read • This month
Ecommerce fraud pressure rises 33% as AI fuels attacks
Digital Transformation

Ecommerce fraud pressure rises 33% as AI fuels attacks

Account takeover and card-testing attacks surged as AI lowered the cost and speed of scams, raising pressure on online retailers.

By Joseph Gabriel Lagonsin • 4 min read • This month
Interprefy joins Cvent marketplace for multilingual events
Enterprise Resource Planning

Interprefy joins Cvent marketplace for multilingual events

Cvent users can now add live translation, captions and interpreters for events without leaving the platform, easing multilingual planning worldwide.

By Joseph Gabriel Lagonsin • 4 min read • This month
Adobe launches ChatGPT plugin to link its creative tools
Software-as-a-Service

Adobe launches ChatGPT plugin to link its creative tools

ChatGPT users can now tap more than 70 Adobe tools in one workflow, reducing the need to juggle separate creative app connectors.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

User experience (UX) stories

Cloud-based connectivity as a business enabler in the IoT age
Data Protection

Cloud-based connectivity as a business enabler in the IoT age

Remote device management is becoming a core cost and security issue as firms scale IoT fleets across countries and networks.

By Dr Philipp Schulte • 5 min read • This month
Kick Cashback brings instant confirmations to retail offers
Fintech

Kick Cashback brings instant confirmations to retail offers

Shoppers will know at once if a purchase tracks, as delayed cashback has often undermined trust in reward offers across the sector.

By Karen Joy Bacudo • 5 min read • This month
SafetyCulture rebrands as Mitti in frontline software push
Software-as-a-Service

SafetyCulture rebrands as Mitti in frontline software push

The shift reflects a bid to bundle operations software and insurance for 80,000 organisations as frontline work becomes more data-driven.

By Sean Mitchell • 5 min read • This month
realestate.com.au launches AI property search suite
Artificial Intelligence

realestate.com.au launches AI property search suite

Buyers may find homes faster as the platform widens conversational search across apps, while agents gain tools to sharpen listings and campaigns.

By Sean Mitchell • 4 min read • This month
Malachyte uses Google Cloud to tackle eCommerce cold start
Software-as-a-Service

Malachyte uses Google Cloud to tackle eCommerce cold start

Retailers using Malachyte's Google Cloud system are seeing sales double as it personalises search and recommendations within 100 milliseconds.

By Sean Mitchell • 4 min read • This month
UK merchants want point-of-sale tech beyond payments
Software-as-a-Service

UK merchants want point-of-sale tech beyond payments

Merchants are prioritising stock, data and software links over card acceptance as point-of-sale systems become part of daily operations.

By Mark Tarre • 4 min read • This month
Samsung updates Smart Switch to ease iPhone transfers
Disaster Recovery

Samsung updates Smart Switch to ease iPhone transfers

Galaxy users can now import iPhone data wirelessly in under an hour, easing one of the biggest barriers to switching ecosystems.

By Sean Mitchell • 4 min read • This month
Customer verification in Australia: A complete guide
Data Protection

Customer verification in Australia: A complete guide

Rising cybercrime is forcing Australian businesses to tighten checks or risk fraud losses, compliance breaches and slower onboarding.

By Edmund Ng • 7 min read • This month
Scoot uses Qualtrics AI to cut feedback analysis time
Software-as-a-Service

Scoot uses Qualtrics AI to cut feedback analysis time

Passengers can now see booking glitches fixed faster, as Scoot has cut feedback analysis from hours to minutes using Qualtrics AI.

By Joseph Gabriel Lagonsin • 3 min read • This month