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User experience (UX) Stories - Page 22

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User experience (UX) stories

Firms race to counter fast-evolving AI-driven fraud
Data Analytics

Firms race to counter fast-evolving AI-driven fraud

Half of fraud chiefs say fast-changing, AI-powered scams are outpacing their defences, forcing a shift to real-time, adaptive protection.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
Audible unites ebooks & audiobooks with Read & Listen
Marketing Technologies

Audible unites ebooks & audiobooks with Read & Listen

Audible's new Read & Listen mode syncs audiobooks with highlighted eBooks, debuting in the US before rolling out to the UK and Australia.

By Sean Mitchell • 3 min read • Fri, 20th Feb 2026
Ubigi, Tripsora tie eSIM data to AI travel planning
Unified Communications

Ubigi, Tripsora tie eSIM data to AI travel planning

Ubigi teams with Tripsora to fold travel eSIM data into AI trip planning, promising savings of up to 75% and fewer roaming bill shocks.

By Catherine Knowles • 3 min read • Fri, 20th Feb 2026
Why more SaaS vendors are embedding data quality into their core platforms
Customer Relationship Management

Why more SaaS vendors are embedding data quality into their core platforms

SaaS vendors are baking real-time data quality checks into core products to cut waste, curb fraud, and turn cleaner data into trust.

By Bobby Joseph • 6 min read • Fri, 20th Feb 2026
Hands-on review: Honeycomb Echo Aviation Controller
Gaming

Hands-on review: Honeycomb Echo Aviation Controller

Honeycomb's Echo Aviation Controller delivers desk‑friendly, precision flight sim controls, with quirks in setup but impressive immersion.

By Darren Price • 7 min read • Fri, 20th Feb 2026
Single sign-on boosts Jewelers Mutual agent growth
Digital Transformation

Single sign-on boosts Jewelers Mutual agent growth

Single sign-on link between First Connect and Jewelers Mutual sparks 116% surge in new business premiums and higher agent engagement.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Feb 2026
Six Nations ads boost engagement but spark fan backlash
Customer Experience

Six Nations ads boost engagement but spark fan backlash

Six Nations in-game ads boost online engagement for Samsung and Virgin Atlantic but trigger heavy social media backlash from rugby fans.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 19th Feb 2026
Amplitude unveils autonomous AI agents for analytics
DevOps

Amplitude unveils autonomous AI agents for analytics

Amplitude has launched autonomous AI analytics agents that watch product usage, flag metric shifts and recommend fixes across popular tools.

By Kaleah Salmon • 4 min read • Thu, 19th Feb 2026
Datadog opens DASH 2026, spotlighting AI in production
DevOps

Datadog opens DASH 2026, spotlighting AI in production

Datadog opens registration for DASH 2026 in New York, putting AI-in-production observability, security and reliability centre stage.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 19th Feb 2026
Zoho tops one million paying customers in 30th year
Software-as-a-Service

Zoho tops one million paying customers in 30th year

Zoho marks 30th anniversary by topping one million paying customers and 150 million users, with 2025 revenue up 20% year on year.

By Joseph Gabriel Lagonsin • 7 min read • Thu, 19th Feb 2026
Gartner: LLMs to reshape PR budgets & staff chatbots
Marketing Technologies

Gartner: LLMs to reshape PR budgets & staff chatbots

Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.

By Sean Mitchell • 4 min read • Wed, 18th Feb 2026
Asia-Pacific firms hit tech hurdles scaling agentic AI
DevOps

Asia-Pacific firms hit tech hurdles scaling agentic AI

Asia-Pacific organisations hit steeper technical hurdles than global peers as they try to scale agentic AI from pilot projects to production.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 18th Feb 2026

Stories from Other Regions

User experience (UX) stories

eG Innovations names Joanne Bowey to lead New Zealand
Hybrid Cloud

eG Innovations names Joanne Bowey to lead New Zealand

eG Innovations launches in New Zealand, appointing veteran cloud executive Joanne Bowey to drive growth in digital experience monitoring.

By Mark Tarre • 3 min read • Mon, 23rd Feb 2026
8x8 adds AI tools to contact centre and WhatsApp CX
Unified Communications

8x8 adds AI tools to contact centre and WhatsApp CX

8x8 rolls out AI-powered customer view, workforce tools and richer WhatsApp flows to cut contact centre handling times and boost planning.

By Kaleah Salmon • 4 min read • Thu, 19th Feb 2026
Why Australian superannuation funds need to prioritise security for their customers with strong MFA
Data Protection

Why Australian superannuation funds need to prioritise security for their customers with strong MFA

Australian super funds sit on AUD $3.7 trillion, yet weak, outdated MFA leaves members' retirement savings exposed to rising cyber threats.

By Geoff Schomburgk • 5 min read • Thu, 19th Feb 2026
Leasing.com and Be.EV link up to simplify public EV charging
Customer Experience

Leasing.com and Be.EV link up to simplify public EV charging

Leasing.com partners with Be.EV to bake public charging prices, guides and future charger mapping into its online EV leasing journey.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Feb 2026
Google Lens to unlock medicine data via GS1 barcodes in Australia
Digital Transformation

Google Lens to unlock medicine data via GS1 barcodes in Australia

Google Lens will soon read GS1 barcodes on Australian medicine packs, giving patients instant access to digital leaflets via phone cameras.

By Catherine Knowles • 4 min read • Wed, 18th Feb 2026
eG Innovations appoints Jon Hatchuel to lead Australia
Virtualisation

eG Innovations appoints Jon Hatchuel to lead Australia

eG Innovations names Jon Hatchuel as its first Australia country manager, targeting growth in digital workspace monitoring and observability.

By Mark Tarre • 3 min read • Wed, 18th Feb 2026