Telcos stories
Businesses can now review every call for compliance and service issues as Tollring adds AI tools that analyse customer conversations at scale.
Rising AI and cloud traffic is pushing demand for tools that can spot threats and performance issues across hybrid networks, IDC says.
Many firms are still unable to govern or access data fully, leaving AI projects exposed to quality, integration and cost setbacks.
Sales rose in Iberia and Asia-Pacific as Snom added more than 20 devices, while the UK and wider Europe stayed broadly stable.
The new system aims to help businesses turn stalled generative AI pilots into measurable returns by unifying customer data and oversight.
The hire puts a veteran sales executive in charge as Zoom seeks deeper partner ties and wider customer uptake across Australia and New Zealand.
AI could help unlock the long-promised value of IoT, as Singapore-based Affirmo pushes real-time tracking into manufacturing and logistics.
Customer data and service security may be at risk, as nearly one in five UK telecom web servers leak configuration details, a study finds.
A new GSMA report says legacy systems and skills gaps are still slowing Japan’s digital economy, despite strengths in 5G, AI and 6G.
Stronger safeguards and faster rollout could help Japan turn advanced connectivity into wider economic gains as scams and exclusion persist.
Tens of thousands of dollars in disputed payments have left a Sydney skincare business exposed as household budgets tighten and chargeback fraud rises.
Scam losses may top USD $1 trillion a year, forcing banks to use real-time intelligence and customer data to curb authorised push payments.
Platform-led buying is squeezing telcos, forcing providers to adapt to sovereignty rules and global licensing hurdles to keep growth on track.
Demand for quantum-safe encryption is accelerating as regulators and large enterprises race to replace vulnerable standards before quantum threats emerge.
The Bristol startup’s pay-as-you-use platform targets firms in regulated sectors that need to automate customer contacts without long deployments.
The 10 Gbps link went live in under a day, giving Primacom a fast alternative where fibre trenching and radio systems fell short.
Singapore’s digital economy faces rising pressure as attacks climbed 22% in March, far outpacing a 5% global decline.
Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.
Customers in storm-hit areas could still text if mobile coverage fails, as One NZ prepares satellite backup ahead of Cyclone Vaianu.
Critical infrastructure and cloud operators face harder-to-detect attacks as criminals turn routers, VPN gateways and IoT kit into proxies.
