ServiceNow stories - Page 2

Dynatrace launches an agentic AI operations layer to automate cloud and AI-native workloads, aiming for self-healing, autonomous observability.

ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.

Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.

Wild Tech bolsters APAC expansion, appointing three new C-suite leaders to drive AI-led solutions, operations and revenue growth.

Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

Rimini Street debuts 20 ServiceNow-powered Agentic UX tools to modernise Oracle and SAP ERP workflows without disruptive upgrades.

Tata Communications names Ganesh Lakshminarayanan MD and CEO-designate, to succeed A.S. Lakshminarayanan following April 2026 retirement.

ServiceNow centres revamped partner strategy on AI agents, overhauling its Build Programme, incentives and fees to drive new ecosystem growth.

ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.

'BodySnatcher' bug let attackers hijack ServiceNow AI agents to mimic users and create backdoor admin accounts on on-premise systems.

OutSystems names Fay Sien Goon as CFO to steer global finance and support its push into AI-powered application development and agentic systems.

xtype sees demand surge as global firms race to tighten ServiceNow governance and prepare AI-driven change across sprawling estates.

Omnissa has been named an IDC MarketScape leader in four unified endpoint management segments, spanning Apple, Windows, frontline and IoT.

Cyber attacks on SaaS platforms are soaring, pushing boards to make AI‑driven security a core strategy as misconfigurations fuel mass breaches.

Veeam launches a ServiceNow app that embeds backup, recovery and compliance workflows for regulated industries at no extra cost.

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

Aryaka predicts AI will force SASE convergence, spark 2026 'AI firewall' wave and push CIOs towards unified, cost-cutting security platforms.