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Trusted, real-time customer context: The foundation for faster decisions
Digital Transformation

Trusted, real-time customer context: The foundation for faster decisions

Fast-moving travel and hospitality brands risk missed bookings unless they unify customer data in real time across marketing, care and operations.

By Thomas Koep • 8 min read • Today
Retailers widen security role beyond loss prevention
Software-as-a-Service

Retailers widen security role beyond loss prevention

Security teams are increasingly being used to improve efficiency, safety and compliance as retailers seek more value from ageing systems.

By Joseph Gabriel Lagonsin • 3 min read • Today
6 Pillars of data quality and strategies for improving your data
Software-as-a-Service

6 Pillars of data quality and strategies for improving your data

Poor data quality is driving costly errors, weaker customer service and missed revenue unless organisations keep records accurate and current.

By Shivani Pimpli • 5 min read • Today
Exclaimer launches MSP Connect for managed service providers
Software-as-a-Service

Exclaimer launches MSP Connect for managed service providers

Billing and administration will be simpler for MSPs managing email signatures across Microsoft 365 and Google Workspace, with rollout under an hour.

By Joseph Gabriel Lagonsin • 4 min read • Today
AmTrust selects Jopari to expand electronic payments
Digital Transformation

AmTrust selects Jopari to expand electronic payments

The deal should speed reimbursements for medical providers by cutting manual steps in bill intake, attachment handling and payment processing.

By Karen Joy Bacudo • 3 min read • Today
Citi launches Custody+ for near-real-time services
Data Analytics

Citi launches Custody+ for near-real-time services

Institutional clients gain faster settlement and cash visibility as Citi completes its US rollout of Single Event Processing.

By Karen Joy Bacudo • 4 min read • Today
Max Factory doubles customers with Vonage messaging
Unified Communications

Max Factory doubles customers with Vonage messaging

Printed flyers lost ground as the retailer reached more shoppers and cut campaign errors after switching to targeted messaging across WhatsApp, RCS and SMS.

By Sofiah Nichole Salivio • 3 min read • Today
Max Factory doubles customer base with Vonage messaging
Digital Transformation

Max Factory doubles customer base with Vonage messaging

Paper flyers gave way to targeted WhatsApp, RCS and SMS campaigns, helping the Italian retailer lift its active customer base by 100% in a year.

By Sofiah Nichole Salivio • 3 min read • Today
North American fund managers boost currency hedging
Digital Transformation

North American fund managers boost currency hedging

Losses from unhedged foreign exchange exposure have pushed almost all North American fund managers to hedge forecastable currency risk.

By Karen Joy Bacudo • 4 min read • Today
Panduit launches managed rack PDU for data centres
DataCentre infrastructure

Panduit launches managed rack PDU for data centres

It gives infrastructure teams rack-level visibility and control as demand rises for remote power monitoring in dense data centres and edge sites.

By Sofiah Nichole Salivio • 3 min read • Yesterday

Stories from Other Regions

Productivity stories

Local government reform's toughest phase still ahead, council boss says
Productivity

Local government reform's toughest phase still ahead, council boss says

Ratepayers may see little immediate savings as councils enter the harder stage of redesigning merged authorities and ward representation.

By Local Democracy Reporter • 3 min read • Today
HDI Global boosts earnings & steps up US expansion
Risk & Compliance

HDI Global boosts earnings & steps up US expansion

Higher first-half earnings and a lower combined ratio are underpinning a broader push to grow HDI Global's US large-corporate business.

By Joseph Gabriel Lagonsin • 4 min read • Today
Frost Bank lifts digital account openings with Blend
Data Analytics

Frost Bank lifts digital account openings with Blend

Digital onboarding now takes six to seven minutes at Frost Bank, as manual reviews dropped and customer acquisition improved.

By Karen Joy Bacudo • 4 min read • Today
Aprio launches venture arm for AI & tech investments
Digital Transformation

Aprio launches venture arm for AI & tech investments

The US advisory firm is formalising years of AI investments with a dedicated unit that will test tools inside its accounting and client work.

By Karen Joy Bacudo • 4 min read • Today
Green Check expands compliance platform beyond cannabis
Fintech

Green Check expands compliance platform beyond cannabis

Banks and credit unions can now manage compliance for money services, gaming and other high-risk sectors in one system.

By Karen Joy Bacudo • 3 min read • Today
Iceland cuts retail losses 80% with AI theft system
Data Protection

Iceland cuts retail losses 80% with AI theft system

The frozen food chain says fewer false alarms and faster staff alerts are helping protect customers, after theft losses fell 80% in pilot stores.

By Sean Mitchell • 4 min read • Yesterday
CloudCoCo launches AI procurement platform for IT buyers
Software-as-a-Service

CloudCoCo launches AI procurement platform for IT buyers

Enterprise IT buyers could cut procurement delays as CloudCoCo rolls out AI tools across a 250,000-product catalogue and invoice processing.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday