DataCentreNews India - Specialist news for cloud & data centre decision-makers
India

Natural language processing (NLP) Stories

Indian Stories

Natural language processing (NLP) stories

Global Stories

Natural language processing (NLP) stories

Transporeon launches AI search for carriers across Europe
Digital Transformation

Transporeon launches AI search for carriers across Europe

Transporeon rolls out AI-powered Natural Language Search for carriers, aiming to speed freight bookings and cut clicks across Europe and North America.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Temenos launches AI tools for banking & compliance
Digital Transformation

Temenos launches AI tools for banking & compliance

Banks could speed up digital journeys and compliance checks as Temenos embeds AI agents and copilots into systems used for daily operations.

By Mark Tarre • 4 min read • 2 days ago
Teradata launches autonomous AI and data management platform
Storage

Teradata launches autonomous AI and data management platform

The new system aims to cut infrastructure friction for firms shifting AI from pilots to always-on agents across cloud and on-premises setups.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Weverse deploys Google Cloud AI for global fan support
Unified Communications

Weverse deploys Google Cloud AI for global fan support

Fans in 245 countries and regions can now get round-the-clock help on tickets and merchandise as Weverse automates support with Google Cloud AI.

By Mark Tarre • 4 min read • Last week
Proofpoint launches AI tool for compliance investigations
Security Operations Centres

Proofpoint launches AI tool for compliance investigations

Compliance teams could cut manual review time as Proofpoint’s new AI platform reconstructs cases from scattered records and logs.

By Sean Mitchell • 4 min read • Last week
TD Insurance launches first AI chatbot for clients
Unified Communications

TD Insurance launches first AI chatbot for clients

The tool aims to cut routine enquiries and help Canadians compare cover without logging in, as TD expands AI across its businesses.

By Joseph Gabriel Lagonsin • 4 min read • Last week
'Self-learning' AI big boon for Qualtrics' CX
Unified Communications

'Self-learning' AI big boon for Qualtrics' CX

Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.

By David Shilovsky • 5 min read • Last month
Microsoft adds agentic Copilot tools to Outlook inbox
Robotic Process Automation

Microsoft adds agentic Copilot tools to Outlook inbox

Inbox and calendar chores could now be automated for Outlook users, though some Copilot tools remain limited to Frontier testers on Windows and the web.

By Sean Mitchell • 4 min read • Last month
SAS launches Quantum Lab as firms weigh AI barriers
Unified Communications

SAS launches Quantum Lab as firms weigh AI barriers

Practical use, not price, is now the main hurdle for quantum AI adoption, as SAS readies a tool for Viya customers later this year.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Q4 launches AI-native CRM for investor relations teams
Customer Relationship Management

Q4 launches AI-native CRM for investor relations teams

Investor relations teams could cut admin time as Q4’s new system turns meeting notes, reports and contact searches into AI chat tasks.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Parloa study finds big firms make customer contact hard
Unified Communications

Parloa study finds big firms make customer contact hard

Many large companies are making support harder to reach, with most failing to offer clear web, chat or phone access, a Parloa study found.

By Shannon Williams • 4 min read • Last month

Stories from Other Regions

Natural language processing (NLP) stories

Independent Robotics wins $2.28m Canada contract
Edge Computing

Independent Robotics wins $2.28m Canada contract

The year-long trial will test whether conversational commands can reliably direct autonomous marine vehicles in remote, low-connectivity conditions.

By Karen Joy Bacudo • 3 min read • Last week
WealthAi launches AI compliance tool for wealth managers
Unified Communications

WealthAi launches AI compliance tool for wealth managers

Wealth managers face tighter regulatory scrutiny as the platform promises to replace spreadsheet checks with real-time review of all client messages.

By Karen Joy Bacudo • 4 min read • Last week
Turning practical AI use cases into measurable impact
Unified Communications

Turning practical AI use cases into measurable impact

Contact centres are using AI to cut admin, explain demand spikes and help agents, with savings and faster resolutions already visible.

By Richard Hall • 4 min read • Last month
NAB creates first AI Science team, appoints George Mathews
Robotics

NAB creates first AI Science team, appoints George Mathews

The bank is formalising its AI push with specialist in-house skills to build and test systems safely for customer use.

By Mark Tarre • 4 min read • Last month
Home Depot rolls out AI voice agents across US stores
Unified Communications

Home Depot rolls out AI voice agents across US stores

Callers will reach help faster at the retailer as AI now handles routine queries and service requests in US stores, while staff focus on shoppers.

By Sean Mitchell • 3 min read • Last month
Macy's launches AI shopping assistant on website & app
DevOps

Macy's launches AI shopping assistant on website & app

Shoppers can now get tailored product advice online as the retailer’s new tool expands from beta to all users after brisk testing.

By Mark Tarre • 4 min read • Last month