Managed Services stories - Page 9
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Black Kite unveils AI agent to automate 3rd-party cyber risk
Thu, 20th Nov 2025
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partner programmes
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risk & compliance
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ai
Black Kite launches AI Agent to automate third-party cyber risk investigation, reporting and decision-making, boosting efficiency for security teams worldwide.
Rackspace unveils AI Launch Pad to streamline enterprise adoption
Thu, 20th Nov 2025
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virtualisation
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private cloud
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partner programmes
Rackspace Technology launches AI Launch Pad, a private-cloud service to help businesses overcome AI adoption challenges and boost returns across sectors.
Subex unveils AI-powered brand to support intent-driven networks
Thu, 20th Nov 2025
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partner programmes
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risk & compliance
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genai
Subex unveils a new AI-powered brand to help telecom operators adopt proactive, intent-driven networks and enhance real-time business strategies.
Tanium honours partners driving growth & innovation worldwide
Wed, 19th Nov 2025
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partner programmes
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edr
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cybersecurity
Tanium celebrates its global partners excelling in growth, service, and innovation across regions including Americas, EMEA, and Asia-Pacific.
AI & ransomware reshape cyber threat landscape, report finds
Thu, 13th Nov 2025
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malware
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ransomware
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phishing
Rapid7's report reveals cyber threats evolving with AI-powered phishing, rising ransomware alliances, and faster exploitation of vulnerabilities worldwide.
Adobe introduces Brand Concierge, AI-first solution for personalised customer experiences
Thu, 13th Nov 2025
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cx
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martech
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partner programmes
Adobe launches Brand Concierge, an AI platform to centralise creative assets and deliver personalised, brand-compliant content across customer journeys.
Exclusive: Coevolve's Tim Sullivan warns firms on AI connectivity gap
Tue, 11th Nov 2025
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firewalls
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network infrastructure
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digital transformation
Enterprises rushing AI adoption risk being undermined by neglecting critical network and security layers essential for secure global connectivity, warns Coevolve CEO.
EY US partners with CrowdStrike to modernise cyber operations
Tue, 4th Nov 2025
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siem
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cloud security
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advanced persistent threat protection
EY US partners with CrowdStrike to modernise cyber operations using Falcon Next-Gen SIEM, enhancing AI-driven security and accelerating legacy system migration.
Outpost24 unveils all-in-one PCI DSS compliance platform
Fri, 31st Oct 2025
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devops
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application security
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partner programmes
Outpost24 launches an all-in-one PCI DSS compliance platform, combining certified expertise and automation to ease payment card security management.
AvePoint expands Azure protection with IAMCP partnership & new features
Thu, 30th Oct 2025
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data protection
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digital transformation
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cloud security
AvePoint enhances Azure data protection, partners globally with IAMCP, and boosts cloud marketplace integration to support rising demand in AI security services.
AI spending soars as network investment lags in global expansion
Wed, 29th Oct 2025
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network infrastructure
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partner programmes
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ai
Global firms rapidly invest in AI, allocating 45% of tech budgets, but network infrastructure spending lags at just 8%, risking connectivity amid expansion plans.
Cloud.in appoints Vishwas Gupta as new India Sales Head to drive growth
Thu, 16th Oct 2025
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devops
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data analytics
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digital transformation
Cloud.in appoints Vishwas Gupta as India Sales Head to lead growth, leveraging his 25+ years' experience in cloud solutions and sales across key markets.
Zoom unveils AI upgrades for sales, service & event platforms
Fri, 19th Sep 2025
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uc
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digital transformation
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cx
Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.
LogicMonitor unveils AI upgrades, new pricing & cloud support
Wed, 17th Sep 2025
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hyperscale
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cx
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martech
LogicMonitor upgrades its LM Envision platform with AI-driven features, expanded cloud support including Oracle Cloud, and a new flexible pricing model.
CrowdStrike partners can earn up to USD $7 in services for each USD $1 spent
Tue, 16th Sep 2025
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digital transformation
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partner programmes
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ai security
CrowdStrike partners can earn up to USD $7 in services revenue for every USD $1 spent on its Falcon platform, boosting profitability and growth prospects.
SailPoint & HCLTech forge AI-driven identity security alliance
Fri, 5th Sep 2025
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hybrid cloud
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digital transformation
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partner programmes
SailPoint and HCLTech have partnered to deliver AI-driven identity security solutions, aiding enterprises in managing digital identities across hybrid and multicloud environments.
Ingram Micro & Cohesity unite for stronger Asia Pacific cyber resilience
Tue, 26th Aug 2025
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data protection
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ransomware
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advanced persistent threat protection
Ingram Micro partners with Cohesity to enhance data protection and cyber resilience solutions for channel partners across Singapore, Indonesia and Australia.
Seismic, Salesforce expand AI tools to boost B2B sales success
Sat, 23rd Aug 2025
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cx
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martech
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partner programmes
Seismic has integrated its Aura AI with Salesforce's Agentforce to boost B2B sales by offering real-time content and adaptive playbooks within a single platform.
Lenovo posts record Q1 results with APAC revenue at USD $3.7b
Sat, 16th Aug 2025
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partner programmes
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supply chain
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ai
Lenovo posted record Q1 results with USD $18.8 billion revenue, driven by 39% APAC growth at USD $3.7 billion, excluding China, and doubled net income.
Finastra & NTT DATA expand lending cloud support in MAAP, LATAM
Thu, 14th Aug 2025
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digital transformation
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fintech
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partner programmes
Finastra and NTT DATA have expanded their partnership to enhance cloud-based lending services for banks in MAAP and LATAM, improving speed and operational efficiency.