Managed Services stories - Page 23
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Lenovo's DaaS customer portfolio expands in AU
Thu, 11th Oct 2018
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partner programmes
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lenovo
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kpmg
Lenovo DaaS is a fully-managed subscription model combining hardware, services and finance into a single managed services contract.
Top 10 challenges facing MSPs – and how to overcome them
Thu, 11th Oct 2018
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data protection
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dr
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partner programmes
In a perfect world all businesses would happily invest enough to protect their data, but it’s not, which is why Probax released a guide.
Datto releases second Autotask update in three months
Thu, 4th Oct 2018
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it automation
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partner programmes
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managed services
Datto has rolled out its second update to Autotask PSA in three months, enhancing ticketing, timekeeping, and contract visibility for MSPs.
Hitachi Vantara announces improved container security and multicloud support for devops and data services
Thu, 27th Sep 2018
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storage
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devops
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multi-cloud
Hitachi Vantara is partnering with Aqua Security to add security capabilities to the HEC Container Platform service.
More than half of UK organisations struggling to use data
Tue, 25th Sep 2018
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partner programmes
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cloud services
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managed services
Over half of UK firms struggle to utilise collected data, with 51% finding it hard to make informed decisions, reveals a Claranet report by Vanson Bourne.
Rackspace becomes Google Cloud’s first ANZ MSP
Tue, 25th Sep 2018
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public cloud
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partner programmes
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microsoft
As Google Cloud’s popularity has been steadily climbing across the region, Google has named their first ANZ MSP.
Study finds “huge variations” in Europe data centre prices
Thu, 20th Sep 2018
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hyperscale
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dc
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partner programmes
Data centre rack space rates among the more expensive nations are more than triple those at the other end of the scale.
Exclusive interview with Rackspace’s new channel boss
Wed, 19th Sep 2018
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partner programmes
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rackspace
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managed services
TechDay spoke to Angela Logan-Bell about her new position, what she’s hoping to achieve, and how she’s planning to do it.
Telcos moving ‘manically’ to replicate cloud services provider model
Tue, 4th Sep 2018
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uc
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hyperscale
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dc
IDC says the telco industry is scrambling to convert entire data centres from vertically integrated stacks to software-defined infrastructure.
VMware targeting burgeoning multi-cloud market with new Cloud Services
Tue, 4th Sep 2018
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virtualisation
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devops
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it automation
VMware has unveiled its latest cloud services focused on overcoming obstacles in the flourishing multi-cloud market.
Synnex AU adds TaaS solution and Apple CTO platform
Mon, 3rd Sep 2018
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partner programmes
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personal computing devices
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apple
Synnex Australia adds a tech-as-a-service solution to let partners supply anything as a managed service, plus the Apple configure to order platform.
Exeed adds ConnectWise software to managed services porfolio
Wed, 29th Aug 2018
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saas
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paas
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iaas
Kiwi distributor Exeed partners with ConnectWise to enhance its managed services portfolio, offering resellers a robust business management platform.
Exclusive: Building robust cloud-based backup and DR into ransomware defence
Mon, 27th Aug 2018
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malware
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dr
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ransomware
Ransomware attacks surged to 181.5 million incidents in early 2018. Embracing cloud-based backup and disaster recovery is crucial for business resilience.
APAC cloud service providers rapidly exiting traditional business models
Sat, 25th Aug 2018
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partner programmes
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resellers
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managed services
Cloud service demand driven by digital transformation is changing the delivery of business-oriented solutions.
IDC: APeJ service providers’ business model changing rapidly
Fri, 24th Aug 2018
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digital transformation
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hyperscale
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partner programmes
Digital transformation is driving more and more service providers to the managed services model, with 1/3rd expecting a major model shift by 2020.
Service providers must act now to stay relevant in a cloud-first world
Thu, 23rd Aug 2018
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partner programmes
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cloud services
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managed services
Gartner says if the majority of providers don't act now, in five year's time 75 percent of today's IT service providers will become irrelevant.
CompTIA's board of directors outline IT channel trends
Tue, 21st Aug 2018
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partner programmes
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cybersecurity
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managed services
Enterprise tech companies are seeking new ways to boost profitability but face challenges such as workforce considerations, says the CompTIA board.
WatchGuard appoints first platinum partner in ANZ
Mon, 20th Aug 2018
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firewalls
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network infrastructure
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network security
National MSP Viatek Group was awarded platinum status in recognition of its commitment to protecting and securing clients with Watchguard offerings.
The four traits of a ‘trusted advisor’
Tue, 14th Aug 2018
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document management
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ecm
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martech
The term ‘trusted advisor’ has quickly made its way into the buzzword hall of fame. A channel expert explains what it actually means for partners.
What does WatchGuard bring to ANZ?
Tue, 14th Aug 2018
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firewalls
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network infrastructure
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network security
WatchGuard Technologies is a cybersecurity vendor actively looking for new local channel partners. We asked what it is offering the ANZ market.