Managed Service Provider (MSP) Stories

Global Stories

Managed Service Provider (MSP) stories

Google Cloud unveils AI framework for telecoms networks

Operators could use the new framework to spot faults faster, test changes safely and automate telecoms network decisions as complexity rises.

By Sean Mitchell • 4 min read • Yesterday

Fintech

Visa finds Asia Pacific digital remittances rise unevenly

Uneven uptake leaves Japan lagging, as fraud fears and AI scam worries reshape how families send and receive money across Asia Pacific.

By Karen Joy Bacudo • 4 min read • 2 days ago

Partner Programmes

GTIA unveils ANZ Spotlight Awards winners in Sydney

Recognition for cybersecurity, diversity and service providers highlighted the breadth of Australia and New Zealand's IT channel in Sydney.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago

Artificial Intelligence

Nokia, Orange France trial optical network tomography

The trial could help telecoms operators spot fibre faults earlier and squeeze more capacity from ageing optical networks as AI traffic grows.

By Sofiah Nichole Salivio • 4 min read • 4 days ago

Software-as-a-Service

Highlight & IPTel add Webex monitoring for meeting rooms

Meeting room faults can now be spotted before staff notice them, as IPTel folds Cisco Webex devices into its Highlight monitoring platform.

By Sofiah Nichole Salivio • 4 min read • 4 days ago

Software-as-a-Service

Shufti launches bank account verification in 70 nations

Businesses can now confirm account ownership before sending payments, with Shufti's tool covering more than 70 countries and easing fraud checks.

By Karen Joy Bacudo • 4 min read • 4 days ago

Fintech

RS2 warns businesses confuse connectivity with orchestration

The gap is leaving many firms reliant on manual routing and weak token control, with transaction performance and resilience suffering.

By Karen Joy Bacudo • 3 min read • 4 days ago

Data Protection

Scality launches Maestro for managed storage fleets

Service providers can now centralise monitoring, updates and billing across distributed ARTESCA fleets without VPNs or manual capacity reporting.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago

Fintech

Neema launches FX Trading Room for business clients

Businesses can now separate currency trades from payouts, as the new service lets them hold converted funds for later use amid volatile exchange rates.

By Karen Joy Bacudo • 4 min read • 4 days ago

Digital Transformation

GTIA acquires ASCII Group to expand IT channel reach

Members will gain wider access to research, training and peer support as GTIA folds ASCII's community model into its global IT channel network.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago

Supply Chain

Eltex starts XGS-PON terminal production for operators

Rising broadband demand is pushing carriers towards 10 Gbps upgrades, as Eltex's new terminals let them reuse existing fibre instead of rebuilding networks.

By Sofiah Nichole Salivio • 4 min read • 5 days ago

Partner Programmes

CertIndex tops 120 verified MSP members in Australasia

Procurement teams in Australia and New Zealand now have a verified source for checking MSP ISO claims, after seven applications were rejected.

By Sean Mitchell • 4 min read • 5 days ago

Stories from Other Regions

Managed Service Provider (MSP) stories

Digital Transformation

SMCORP to open Toronto Horizon event to non-members

Ontario independent IT firms will get new access to vendor contacts and market insight as SMCORP opens Horizon Toronto to non-members.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Data Analytics

Ecommpay shortlisted for UK PayTech award on AI push

Declined card payments can cost online merchants sales and repeat custom, making Ecommpay's AI-driven checkout tools a commercial focus.

By Sofiah Nichole Salivio • 3 min read • 2 days ago

Data Protection

Ericsson sees AI agents reshaping mobile network demand

Background AI tasks could drive a new wave of mobile traffic, with Ericsson saying two-thirds of users may tap AI daily by 2030.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Data Protection

Digital footprint data improves cyber claim prediction

Insurers could better spot cyber claim risk as external digital footprint signals outperformed revenue, sector and geography in a study of 63,000 firms.

By Sofiah Nichole Salivio • 4 min read • 3 days ago