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Managed Service Provider (MSP) Stories - Page 2

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Managed Service Provider (MSP) stories

Ecommpay warns AI checkout could exclude vulnerable users
Fintech

Ecommpay warns AI checkout could exclude vulnerable users

More than half of consumers are vulnerable to some degree, raising fears that AI-led checkout could leave many unable to complete payments.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Cloud5 to acquire interTouch CALA in Latin America
Digital Transformation

Cloud5 to acquire interTouch CALA in Latin America

The deal will widen Cloud5's hospitality footprint as hotel groups in Latin America and the Caribbean boost technology spending.

By Sofiah Nichole Salivio • 4 min read • This month
Tech Mahindra unveils telco architecture for AI rollouts
Digital Transformation

Tech Mahindra unveils telco architecture for AI rollouts

AI pilots in telecoms often stall before production, as fragmented data and legacy systems hinder operators' attempts to automate core operations.

By Sean Mitchell • 4 min read • This month
Microsoft dramatically cut their distributors
Customer Relationship Management

Microsoft dramatically cut their distributors

Fewer, larger partners are now carrying more of the installed base, raising renewal risk and making account ownership harder to track.

By Scott Frew • 4 min read • This month
Airties launches Aura AI engine for telecoms support
Data Analytics

Airties launches Aura AI engine for telecoms support

Turknet is first to use the system as operators seek to cut support costs, reduce engineer visits and fix broadband faults faster.

By Joseph Gabriel Lagonsin • 5 min read • This month
GoTo, Nexthink launch bidirectional Rescue integration
Software-as-a-Service

GoTo, Nexthink launch bidirectional Rescue integration

Enterprise IT teams can now launch remote support from device data and feed actions back into reports, trimming handoffs and delays.

By Sofiah Nichole Salivio • 4 min read • This month
Shufti launches EU AMLR compliance service for firms
Data Protection

Shufti launches EU AMLR compliance service for firms

Firms across the bloc face stricter proof requirements as the EU's new anti-money laundering rulebook standardises checks and ongoing monitoring.

By Joseph Gabriel Lagonsin • 4 min read • This month
eSentire teams up with CMS Distribution on MDR push
Ransomware

eSentire teams up with CMS Distribution on MDR push

UK and Ireland resellers gain access to 24/7 threat hunting and incident response as eSentire widens its channel reach through CMS Distribution.

By Joseph Gabriel Lagonsin • 3 min read • This month
TrendAI names Ingram Micro & Arrow as Europe distributors
Data Protection

TrendAI names Ingram Micro & Arrow as Europe distributors

European resellers will gain a simpler route to buy TrendAI's security software as Ingram Micro and Arrow handle billing across AWS Marketplace.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Managed Service Provider (MSP) stories

Ingram Micro signs AirBridge distribution deal in NZ
Agricultural Technology

Ingram Micro signs AirBridge distribution deal in NZ

Partners will gain access to secure remote connectivity tools as the deal targets outages and poor coverage across the Pacific region.

By Sean Mitchell • 3 min read • Last week
UST named Workato platinum partner for AI orchestration
Digital Transformation

UST named Workato platinum partner for AI orchestration

The tie-up gives both firms a stronger pitch to enterprises struggling to connect legacy systems, data and AI workflows across operations.

By Sean Mitchell • 4 min read • Last week
Savira launches free privacy tools for small firms
Software-as-a-Service

Savira launches free privacy tools for small firms

More than 100,000 small businesses are now in privacy regulators' sights as tougher rules push demand for cheaper compliance tools.

By Sean Mitchell • 4 min read • Last week
Britton appointed to Chair UK Open Banking future body
Data Protection

Britton appointed to Chair UK Open Banking future body

The move comes as banks and fintechs shape the next phase of Open Banking, with over 100 billion API calls underscoring the stakes.

By Sofiah Nichole Salivio • 4 min read • This month
ROCTEL becomes Ekahau reseller to boost Wi-Fi offer
Digital Transformation

ROCTEL becomes Ekahau reseller to boost Wi-Fi offer

Irish organisations can now buy Ekahau Wi-Fi planning tools through ROCTEL, as demand rises for better coverage and in-house network testing.

By Sean Mitchell • 3 min read • This month
LMNTRIX appoints Kevin Wright to lead UK growth
Network Security

LMNTRIX appoints Kevin Wright to lead UK growth

Growing demand for managed detection and response is driving the company's UK expansion as boards face tougher resilience expectations.

By Sean Mitchell • 4 min read • This month
Superloop launches Kay AI assistant for business users
Network Infrastructure

Superloop launches Kay AI assistant for business users

Business partners can now handle quotes, faults and account tasks in one place as Superloop adds an AI assistant to Krypton.

By Joseph Gabriel Lagonsin • 3 min read • This month
Armstrong Bell marks 25 years with AI & cybersecurity
Unified Communications

Armstrong Bell marks 25 years with AI & cybersecurity

Growth now rests on managed IT and cyber defence as the Bromsgrove firm serves more than 400 organisations and builds AI voice agents.

By Sofiah Nichole Salivio • 4 min read • This month
Circle buys Tazapay to boost cross-border payments
Crypto

Circle buys Tazapay to boost cross-border payments

The deal would widen Circle's reach in Asia-Pacific and emerging markets, adding Tazapay's network of more than 60 partners and 100 payout rails.

By Karen Joy Bacudo • 4 min read • This month