Conversational AI stories - Page 12

Kore.ai revolutionises AI technology with Experience Optimisation Platform Version 11.0, intensifying automation capabilities to support faster, value-driven business interactions.

NICE reveals AI solution Enlighten XM, offering hyper-personalised customer experiences through large language models and a deep data memory system.

New research reveals the undeniable potential of AI chatbots, like Wysa, to provide essential mental health support to expectant and new mothers.

NVIDIA prepares to reignite its flagship GTC 2024 conference at San Jose Convention Center, expecting over 300,000 attendees for the behemoth tech event after an absence of five years.

Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.

Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.

Amelia bags the prestigious Aragon Research Innovation Award for Conversational AI for the second year running.

Amelia, a leading AI software company, has been recognised as a top AI provider in the inaugural Everest Group AI Top 50.

Dubber and Alianza have announced a new strategic alliance in which Dubber will provide conversational intelligence solutions to the Alianza platform.

Stanley Capital Partners invests in tech company Roboyo, aiming to enhance the global leader in hyper-automation's growth.

Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.

Amelia has been recognised as a Leader in Everest Group's Conversational AI Products PEAK Matrix Assessment 2023.

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

Workday is introducing advanced AI features in its Adaptive Planning tool, aiming to refine decision-making in HR and finance.

Workday introduces fresh AI and Machine Learning tools, aiming to streamline business functions and boost productivity.

Einstein Copilot is a new generative AI-powered conversational assistant for every Salesforce application, baked seamlessly into the flow of work.

The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.

Agent Copilot significantly improves sales and service agent KPIs by quickly surfacing accurate answers and insights from complex knowledge base documents.

New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.

Freshworks has unveiled Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence more accessible to every workplace.