AI Adoption stories - Page 35

Tech Mahindra has been named an Emerging Leader in Gartner's Emerging Market Quadrant for Generative AI consulting and implementation services.

Despite heavy investment in business intelligence, nearly two-thirds of senior marketers still rely on intuition for key decisions, says Qualtrics research.

Over half of firms lack formal AI policies, risking data breaches and legal issues as many employees already use AI tools without clear guidance.

CrayonIQ's new guide ranks 17 AI-powered contact centre platforms, highlighting hyperscalers' growing impact on APAC CX strategies for 2025.

The industrial AI market is set to soar to USD $153.9 billion by 2030, as manufacturers ramp up investments and CEO-level strategies drive adoption.

Global spending on generative AI smartphones is expected to reach USD $298.2 billion by 2025, making up 20% of total AI end-user expenditures.

Kyndryl's survey reveals AI use in mainframe modernisation is set to deliver a USD $33 billion boost in cost savings and new revenues by 2027.

NiCE has acquired Cognigy, merging their AI to enhance global customer experience platforms with advanced conversational and agentic AI technology.

Research reveals Australian consumers prefer human customer service, with only 28% comfortable engaging with AI-powered support, citing trust and accuracy concerns.

Kore.ai has been named a Leader in Gartner's 2025 Magic Quadrant for Conversational AI Platforms, praised for its adaptability and AI innovation.

Cato Networks acquires Aim Security to enhance AI security, surpassing USD $300 million annual revenue and raising USD $409 million in Series G funding.

SiMa.ai and L&T Technology Services have partnered to develop AI solutions for mobility, healthcare, robotics, and industrial automation sectors globally.

Over half of executives report deploying AI agents, driving business growth and ROI in areas like customer service and marketing, finds a Google Cloud study.

Financial leaders prioritise responsible AI standards over generative AI, seeing accountability as key to boosting ROI amid growing implementation challenges.

Less than half of firms feel fully prepared to secure AI, despite widespread adoption and high confidence in their current security measures, Delinea finds.

Reliance and Meta have launched a USD $100 million joint venture to develop AI enterprise solutions for Indian firms, using Meta's open-source Llama models.

Cognizant will deploy 1,000 context engineers using Workfabric AI's platform to industrialise agentic AI services across global enterprises.

Hyland unveils agentic AI tools, the Enterprise Context Engine and Agent Mesh, boosting automation by integrating with current enterprise systems seamlessly.

Data Squared partners with Vertosoft to provide explainable AI tools to government agencies, enhancing transparency and trust in public sector AI use.

Over half of supply chain firms report high readiness for AI, with many investing in new roles like AI specialists to boost agility and resilience.