Service Cloud stories
Salesforce and AWS amplify their strategic partnership, enabling cross-platform integration to simplify data management and utilise AI technologies. .
TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.
The expanded solution enables Salesforce ClickSoftware on-premises licensees to maximise the value of their mission-critical ClickSoftware investments.
Alibaba Cloud introduces a web app promoting sustainability and inclusivity at the Asian Games and Asian Para Games.
Salesforce's partner ecosystem will create a net gain between 2022 and 2028 of more than $2 trillion in business revenues and 11.6 million jobs.
Rachel Thornton joins Fivetran as the new Chief Marketing Officer, bringing 25 years of B2B tech experience from companies like Amazon and Salesforce.
Crux has launched the Crux External Data Platform, a self-service cloud platform that automates onboarding of external datasets for enterprises.
Yellow.ai launches its Dynamic Automation Platform with generative AI, reducing operational costs by 60%. Rebranding includes new logo and website design.
The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.
Salesforce has introduced new Customer 360 innovations, which are set to provide companies with better automation and intelligence technologies.
Salesforce launches AI-powered financial services, offering targeted automation for better customer service and operational efficiency.
PagerDuty's Operations Cloud has introduced new automation capabilities and integrations to help teams navigate increasing digital complexity.
Salesforce has announced a range of new service innovations, utilising AI and cloud intelligence for better customer experiences.
Salesforce and DocuSign expand their partnership to build joint solutions that automate the contract process and improve collaboration with Slack.
OpenText releases its most comprehensive update to the OpenText Content Cloud as part of the Cloud Editions 21.4 launch at OpenText World.
Barracuda Networks has launched its cloud-native SASE platform, allowing businesses to control data access from any device.
CloudIQ provides organisations with a unified platform and comprehensive visibility and control across various cloud environments.
Commvault's customers benefit from the security and scalability of enterprise-grade metallic data protection as a service for Salesforce sandbox environments.
New location bolsters EU geo-fencing, scalability, compatibility, GDPR compliance, ease-of-use and more for Impossible Cloud's decentralized solution.
The expanded partnership gives customers an increased range of mobile recording services and access to connected systems via one platform.