Genesys stories - Page 2
ISPs take top honours at Genesys partner awards
Thu, 28th Mar 2019
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partner programmes
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open source
NZ's Spark was named the Australia/New Zealand Partner of the Year, while Telstra took the top honour for APAC.
Why 87% of APAC SMBs are moving to the cloud
Wed, 27th Feb 2019
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uc
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open source
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cloud services
A Genesys report reveals 87% of APAC SMBs plan to shift to the cloud within five years to optimise the customer journey and tackle legacy challenges.
Genesys APAC Partner Conference – Dimension Data on top
Thu, 16th Mar 2017
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dimension data
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contact centre
Genesys recently recognised its top performing partners at its annual APAC Partner conference - here are this year's award recipients.
Genesys expands business, swallows up Interactive Intelligence
Fri, 2nd Dec 2016
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uc
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cx
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martech
Genesys completes acquisition of call centre technology firm Interactive Intelligence, creating largest leader in customer experience.
Millennial means business
Sun, 1st Mar 2009
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uc
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cx
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martech
Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.