Freshworks stories - Page 2

Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.

Rocketlane has raised USD $24 million in Series B funding to enhance its AI-driven CRM platform, aiming to revolutionise client project delivery.

Freshworks' Global AI Workplace Report reveals that 55% of employees globally are using AI tools, with 70% in APAC region using AI weekly.

Freshworks has named Ian Tickle as Senior VP and General Manager for Europe, tasking him with driving the company's expansion across the continent.

Chargebee has named Brian Clark as President of Go-to-Market and Andrew Sherwood as SVP of Global Sales, aiming to capitalise on the booming USD $1.5 trillion subscription economy.

Freshworks acquires Device42 to enhance ITAM and ITSM offerings, promising a unified platform for advanced asset discovery and application dependency mapping.

Freshworks appoints Ashwin Ballal as new CIO, succeeding Prasad Ramakrishnan. Ballal brings over 30 years of tech expertise to drive transformative growth.

Dennis Woodside takes the reins as CEO of Freshworks, succeeding company founder Girish Mathrubootham who becomes Executive Chairman, guiding the firm to its next chapter of global growth.

SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.

Freshworks' top executives predict generative AI will power a technological revolution by 2024, revolutionising multiple sectors.

Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.

Bitkub, the leading crypto exchange in ASEAN, has partnered with Freshworks to enhance its customer service operations.

IT pros, especially senior leaders and younger generations, are embracing AI to automate workflows and boost efficiency.

Freshworks reports a notable increase in Microsoft Teams usage by Freshservice customers, improving employee experiences with AI support.

The number of software applications on IT teams' work computers has increased by 71% in the past year, according to a report by Freshworks.

Freshworks Inc. appoints Johanna Jackman as Chief People Officer, responsible for global HR strategy and operations.

Freddy AI, the Freshworks Customer Service Suite, enables a modern customer support experience accessible to any company.

Freshworks has unveiled Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence more accessible to every workplace.

Freshworks appoints Jason Loomis as CISO, bolstering its senior technical leadership in delivering fast, easy, and secure software solutions.

Despite calls for better data privacy amongst businesses and their customers, it doesn't mean that the data sharing game is over.