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Automation Stories - Page 63

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Gamma & Red Cactus expand CRM-UCaaS links in Europe
Customer Relationship Management

Gamma & Red Cactus expand CRM-UCaaS links in Europe

Gamma and Red Cactus have agreed a Europe-wide tie-up to bring Bubble-powered CRM and ERP integrations to Gamma's UCaaS partner network.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026
C-suite leaders eye AI, cost cuts & flexible work by 2026
Digital Transformation

C-suite leaders eye AI, cost cuts & flexible work by 2026

C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.

By Shannon Williams • 3 min read • Tue, 13th Jan 2026
ECOVACS debuts full-scenario home robots & LilMilo at CES
Robotics

ECOVACS debuts full-scenario home robots & LilMilo at CES

ECOVACS launches full-scenario home robots at CES, unveiling new DEEBOT, GOAT, WINBOT and ULTRAMARINE lines plus LilMilo pet bot.

By Sofiah Nichole Salivio • 5 min read • Tue, 13th Jan 2026
New Relic: telcos go AI‑first in observability push
DevOps

New Relic: telcos go AI‑first in observability push

Telcos race ahead on AI-first observability as New Relic links faster AI monitoring uptake to higher returns and fewer costly outages.

By Sean Mitchell • 4 min read • Tue, 13th Jan 2026
OutSystems appoints Fay Sien Goon as new finance chief
Software-as-a-Service

OutSystems appoints Fay Sien Goon as new finance chief

OutSystems names Fay Sien Goon as CFO to steer global finance and support its push into AI-powered application development and agentic systems.

By Sean Mitchell • 3 min read • Tue, 13th Jan 2026
Vertex Group names Puneeta Rajwant to lead India push
Smart Cities

Vertex Group names Puneeta Rajwant to lead India push

Vertex Group names Puneeta Rajwant to steer India expansion, InfraTech launch and drive its Vertex 2.0 agenda towards INR ₹1,000 crore.

By Sean Mitchell • 4 min read • Tue, 13th Jan 2026
AI strategies shift from cost-cutting to growth focus
Digital Transformation

AI strategies shift from cost-cutting to growth focus

Business leaders now see AI chiefly as a growth engine, with most shifting strategies from cost-cutting to revenue and innovation gains.

By Catherine Knowles • 4 min read • Mon, 12th Jan 2026
Agentic AI to transform APAC retail supply chains by 2026
Digital Transformation

Agentic AI to transform APAC retail supply chains by 2026

APAC retailers are rapidly adopting Agentic AI to tackle mounting supply-chain volatility and tighten inventory control by 2026.

By Jamie Cairns • 2 min read • Mon, 12th Jan 2026
Private 5G & LTE spend to surpass USD $7.2bn by 2028
Unified Communications

Private 5G & LTE spend to surpass USD $7.2bn by 2028

Private 5G and LTE spend will top USD $7.2bn by 2028, as industries shift from public mobile networks to standalone private deployments.

By Kaleah Salmon • 4 min read • Mon, 12th Jan 2026

Stories from Other Regions

Automation stories

AI to manage 41% of Singapore customer service by 2027
Digital Transformation

AI to manage 41% of Singapore customer service by 2027

AI is set to manage 41% of Singapore's customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.

By Shannon Williams • 4 min read • Tue, 13th Jan 2026
Self-employed brace for digital tax as deadline looms
Digital Transformation

Self-employed brace for digital tax as deadline looms

UK sole traders face mounting year-end tax pressure as Making Tax Digital nears, driving a surge in software and AI adoption to save time.

By Sean Mitchell • 5 min read • Tue, 13th Jan 2026
Renfrewshire AI adviser Millie hailed as model for councils
Unified Communications

Renfrewshire AI adviser Millie hailed as model for councils

Renfrewshire's AI adviser Millie cuts calls, saves GBP £110,000 and wins awards, as Scotland is hailed a model for council services.

By Kaleah Salmon • 3 min read • Mon, 12th Jan 2026
AI drives rise of solo 'Founder + AI' UK businesses
Software-as-a-Service

AI drives rise of solo 'Founder + AI' UK businesses

AI is fuelling a boom in solo UK “Founder + AI” ventures as entrepreneurs favour lean, automated operations over hiring staff.

By Kaleah Salmon • 3 min read • Mon, 12th Jan 2026
Unit4 hits 100th ERPx go-live & boosts AI investment
Data Protection

Unit4 hits 100th ERPx go-live & boosts AI investment

Unit4 marks 100th ERPx go-live, ramps up AI learning and security as more public and private sector customers move to its cloud ERP.

By Sofiah Nichole Salivio • 5 min read • Mon, 12th Jan 2026
AI now seen as essential by European finance leaders
Data Analytics

AI now seen as essential by European finance leaders

AI has shifted from experiment to existential need in European finance, with most leaders fearing profit loss or obsolescence if they lag.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026
UnderwriteMe launches claims engine with Zurich Australia
Digital Transformation

UnderwriteMe launches claims engine with Zurich Australia

UnderwriteMe debuts its automated Claims Engine with Zurich Australia, unifying underwriting and claims on one platform to speed decisions.

By Karen Joy Bacudo • 3 min read • Mon, 12th Jan 2026
What these Aussie tech execs forecast for 2026
Data Protection

What these Aussie tech execs forecast for 2026

Australian tech leaders tip 2026 as the year AI hype cools, privacy platforms surge and digital health reshapes everyday care.

By Erin Carley • 4 min read • Mon, 12th Jan 2026