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Automation stories

New Relic launches AI knowledge layer for IT incidents
Software-as-a-Service

New Relic launches AI knowledge layer for IT incidents

It aims to cut outage investigation time for engineers by combining live telemetry with incident history, changes and service context.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Amex GBT to go private in USD $6.3B Long Lake deal
Customer Experience

Amex GBT to go private in USD $6.3B Long Lake deal

Shareholders are set to pocket USD $9.50 a share as the business travel group exits public markets, pending approvals.

By Karen Joy Bacudo • 4 min read • Last week
Condor launches analytics suite for life sciences finance
Data Analytics

Condor launches analytics suite for life sciences finance

The new tools give life sciences finance teams clearer trial spending forecasts and scenario planning after a USD $24 million Series A round.

By Karen Joy Bacudo • 4 min read • Last week
Anthropic backs AI services venture with Blackstone
Document Management

Anthropic backs AI services venture with Blackstone

A shortage of AI implementation talent is pushing mid-sized companies to seek help embedding Claude into operations, as Anthropic and backers launch a new venture.

By Mark Tarre • 4 min read • Last week
DTCC & SSImple to automate SSI submissions for T+1
Digital Transformation

DTCC & SSImple to automate SSI submissions for T+1

Europe's shift to T+1 is prompting custodians to automate settlement instructions, cutting manual errors that can trigger costly trade failures.

By Sofiah Nichole Salivio • 4 min read • Last week
Mphasis posts stronger earnings as AI deals drive wins
Digital Transformation

Mphasis posts stronger earnings as AI deals drive wins

AI-related contracts made up most of Mphasis's new business last year, helping lift annual deal wins 68% to USD $2.1 billion.

By Karen Joy Bacudo • 4 min read • Last week
PocketSmith launches Open Banking hub for Australians
Software-as-a-Service

PocketSmith launches Open Banking hub for Australians

Australian consumers unsure about sharing bank data now have a plain-language guide as PocketSmith expands its use of consented open banking feeds.

By Karen Joy Bacudo • 3 min read • Last week
APAC AI adoption outpaces identity security controls
Data Protection

APAC AI adoption outpaces identity security controls

Only about 10% of APAC organisations say their identity systems can fully secure AI agents, bots and service accounts.

By Mark Tarre • 3 min read • Last week
HPE adds rugged ProLiant edge systems for AI workloads
Unified Communications

HPE adds rugged ProLiant edge systems for AI workloads

Rugged edge kit could let factories and telecoms run AI closer to devices, despite dust, vibration and extreme temperatures.

By Mark Tarre • 4 min read • Last week
Microsoft launches Agent 365 to oversee AI agents
Software-as-a-Service

Microsoft launches Agent 365 to oversee AI agents

Its general release gives IT teams a single place to monitor and secure AI agents as shadow deployments spread across workplace software and cloud tools.

By Mark Tarre • 4 min read • Last week

Stories from Other Regions

Automation stories

Mars to invest AUD $200 million in Australian plants
Manufacturing

Mars to invest AUD $200 million in Australian plants

The spending will add 60 jobs in regional Victoria and bolster local supply chains as Mars expands Australian pet food production by 2027.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Commerce unveils AI-led eCommerce & payments updates
Digital Transformation

Commerce unveils AI-led eCommerce & payments updates

Merchants are set to gain faster checkout, broader payment options and AI shopping tools as Commerce expands its platform updates.

By Sofiah Nichole Salivio • 4 min read • Last week
FICO urges UK lenders to use AI in collections for payments
Customer Experience

FICO urges UK lenders to use AI in collections for payments

Rising missed card payments are straining UK collections teams, as FICO says AI could help lenders manage cases more efficiently and fairly.

By Sofiah Nichole Salivio • 4 min read • Last week
AutoRek appoints Tony Livesey as Technology and Product Chief
Digital Transformation

AutoRek appoints Tony Livesey as Technology and Product Chief

The hire signals a push to scale AutoRek’s platform for larger international clients as it adds AI and automation to its financial controls software.

By Mark Tarre • 3 min read • Last week
Keen AI & SP Energy launch grid tool for developers
Customer Experience

Keen AI & SP Energy launch grid tool for developers

Developers could cut weeks of waiting for early grid advice as rising connection demand strains Britain’s transmission network.

By Sofiah Nichole Salivio • 4 min read • Last week
Australian sole traders embrace AI for daily business
Data Analytics

Australian sole traders embrace AI for daily business

Australian sole traders are using AI to cut admin time and boost output, with daily or weekly use now at 41 per cent, Hnry found.

By Sofiah Nichole Salivio • 4 min read • Last week
Climb launches people-led model to help MSP growth
Storage

Climb launches people-led model to help MSP growth

MSPs under margin pressure may gain more hands-on support as Climb shifts distribution away from self-service buying tools.

By Mark Tarre • 3 min read • Last week
WealthAi launches AI compliance tool for wealth managers
Unified Communications

WealthAi launches AI compliance tool for wealth managers

Wealth managers face tighter regulatory scrutiny as the platform promises to replace spreadsheet checks with real-time review of all client messages.

By Karen Joy Bacudo • 4 min read • Last week