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Celonis teams with Microsoft on AI agent oversight
Digital Transformation

Celonis teams with Microsoft on AI agent oversight

The tie-up aims to help firms scale AI agents with better governance, tracing decisions and proving business impact beyond pilot projects.

By Sean Mitchell • 4 min read • Last week
Enterprise AI ambitions outpace readiness, survey finds
Data Protection

Enterprise AI ambitions outpace readiness, survey finds

Despite near-universal enthusiasm, only 27% of organisations say their data and workflows are connected enough to support AI success.

By Sofiah Nichole Salivio • 4 min read • Last week
Anthropic backs AI services venture with Blackstone
Document Management

Anthropic backs AI services venture with Blackstone

A shortage of AI implementation talent is pushing mid-sized companies to seek help embedding Claude into operations, as Anthropic and backers launch a new venture.

By Mark Tarre • 4 min read • Last week
Mphasis posts stronger earnings as AI deals drive wins
Digital Transformation

Mphasis posts stronger earnings as AI deals drive wins

AI-related contracts made up most of Mphasis's new business last year, helping lift annual deal wins 68% to USD $2.1 billion.

By Karen Joy Bacudo • 4 min read • Last week
Wipro study finds firms struggle to prove AI value
Digital Transformation

Wipro study finds firms struggle to prove AI value

Most enterprises are still unable to link AI spending to business gains, with 87% investing faster than they can show results.

By Joseph Gabriel Lagonsin • 4 min read • This month
Cognizant lifts margin outlook after bookings jump
Digital Transformation

Cognizant lifts margin outlook after bookings jump

Bookings surged 21% in the first quarter, prompting Cognizant to raise its adjusted operating margin outlook and back annual revenue guidance.

By Shannon Williams • 4 min read • Last month
Anthropic's AI agents spark debate over business risk
Digital Transformation

Anthropic's AI agents spark debate over business risk

Businesses face higher operational and cybersecurity risks as Anthropic's agents let non-technical teams build software that can act across systems.

By Shannon Williams • 4 min read • Last month
CFOs to gain margin points by backing AI strategically
Data Analytics

CFOs to gain margin points by backing AI strategically

Finance chiefs could lift profits by 2029 if they back AI with broader systems upgrades, Gartner said, as budgets rise.

By Shannon Williams • 3 min read • Last month
Telecoms warned against rushing AI rollouts, survey finds
Network Infrastructure

Telecoms warned against rushing AI rollouts, survey finds

Telecom operators risk stranded pilots if they put AI live too quickly, with 43% of professionals citing rushed rollouts as the biggest mistake.

By Sean Mitchell • 4 min read • Last month
Databricks appoints Davinia Simon as ANZ public lead
Data Analytics

Databricks appoints Davinia Simon as ANZ public lead

Pressure is mounting on ANZ agencies to show returns from data and AI spending as Databricks adds Davinia Simon to court government buyers.

By Mark Tarre • 4 min read • Last month

Stories from Other Regions

AI Strategy stories

Singapore consumers adopt autonomous AI despite trust fears
Data Protection

Singapore consumers adopt autonomous AI despite trust fears

Despite widespread trust and security fears, 15% of Singapore consumers have used autonomous AI in the past six months, EY found.

By Sofiah Nichole Salivio • 5 min read • Last week
QueerTech report flags gaps in inclusive AI in Canada
Artificial Intelligence

QueerTech report flags gaps in inclusive AI in Canada

Most firms lack formal bias controls, leaving 2SLGBTQI+ users less well served by AI systems than the wider public.

By Catherine Knowles • 4 min read • This month
Atlas warns of AI reputation breach for businesses
Software-as-a-Service

Atlas warns of AI reputation breach for businesses

Incorrect AI responses are already steering customers away, with Atlas finding factual errors in most brand profiles across major platforms.

By Catherine Knowles • 4 min read • This month
Turning practical AI use cases into measurable impact
Unified Communications

Turning practical AI use cases into measurable impact

Contact centres are using AI to cut admin, explain demand spikes and help agents, with savings and faster resolutions already visible.

By Richard Hall • 4 min read • Last month
ANS names Ali Mustoe-Playfair as Agentic Operations Chief
Digital Transformation

ANS names Ali Mustoe-Playfair as Agentic Operations Chief

The new post reflects a push to make AI adoption a business process, as the Manchester firm targets agent support for all staff by 2026.

By Sofiah Nichole Salivio • 4 min read • Last month
AirTrunk to invest MYR12 billion in Johor data centres
Hyperscale

AirTrunk to invest MYR12 billion in Johor data centres

The expansion will add more than 280MW in Johor, as surging cloud and AI demand pushes Malaysia deeper into Southeast Asia’s data centre race.

By Mark Tarre • 4 min read • Last month
Australian mid-sized firms gain from AI, but skills lag
Digital Transformation

Australian mid-sized firms gain from AI, but skills lag

Yet most Australian mid-sized firms still lack the training and governance needed to turn AI use into broader revenue gains.

By Sean Mitchell • 4 min read • Last month